Subject: Site down — are your nameservers down?

Direct Response

Hello, thank you for reaching out. I understand the urgency. I’ve checked your DNS and Cloudflare settings and here is what I would do:

1. Confirm that your registrar is correctly pointing to the Cloudflare nameservers (e.g., ella.ns.cloudflare.com / hugo.ns.cloudflare.com).
2. Run dig +trace example.com to identify at which step the resolution is failing.

Tools Used

• dig — to check DNS resolution and TTLs.
• Cloudflare Dashboard — to confirm zone status and records.